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Title

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Training Claims Administrator

Description

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We are looking for a Training Claims Administrator who will be responsible for organizing and managing claims processes as well as coordinating employee training related to claims management. This role requires attention to detail, analytical thinking, and the ability to communicate effectively with various teams and clients. The Training Claims Administrator ensures that all claims are properly recorded, investigated, and resolved in accordance with company policies and legal requirements. Additionally, they develop and conduct training sessions and seminars to enhance employees' knowledge of claims handling and prevention. The position involves collaboration with insurance companies, legal advisors, technical specialists, and other stakeholders to ensure smooth claims administration. The ideal candidate should have experience in claims management, be capable of analyzing data and preparing reports, and demonstrate initiative and results orientation. This role is crucial in the company's risk management framework and contributes to efficient resource utilization and increased client satisfaction.

Responsibilities

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  • Registering and administering claims cases
  • Collaborating with insurance companies and legal advisors
  • Organizing and coordinating claims investigations
  • Preparing and conducting employee training and seminars
  • Generating reports and performing analysis
  • Implementing and monitoring preventive measures
  • Communicating with clients and stakeholders
  • Improving and optimizing processes
  • Assessing and managing risks
  • Handling documentation and archiving

Requirements

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  • Experience in claims administration
  • Strong communication and teamwork skills
  • Ability to analyze data and prepare reports
  • Initiative and sense of responsibility
  • Ability to work independently and in a team
  • Excellent organizational skills
  • Knowledge of insurance and legal regulations
  • Computer literacy
  • Problem-solving and decision-making skills
  • Higher education in a related field

Potential interview questions

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  • What is your experience in claims administration?
  • How do you handle conflict situations with clients?
  • Do you have experience in conducting training?
  • How do you assess your analytical skills?
  • How do you organize your work time and priorities?
  • Have you worked with insurance companies?
  • How do you ensure data accuracy and security?
  • What preventive measures have you implemented?
  • How do you respond to urgent claims situations?
  • What tools do you use for claims administration?